1. Information We Collect

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We may collect:

 

● Full name

● Contact information

● Pickup and drop-off addresses

● Insurance or Medicaid information

● Health-related information necessary for transport

● Payment information (processed securely through third-party providers)

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We do not store full credit card numbers.

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2. Use of Information

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We use information to:

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● Provide transportation services

● Schedule and coordinate rides

● Verify eligibility for Medicaid transportation

● Process payments

● Maintain internal business records

● Comply with legal requirements

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3. HIPAA Compliance

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When applicable, Alpha Care Enterprises, LLC complies with the Health Insurance Portability and

Accountability Act (HIPAA) regarding Protected Health Information (PHI).

PHI is used only for legitimate transportation and billing purposes.

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4. Data Security

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We implement reasonable administrative, physical, and technical safeguards to protect personal

information.

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5. Information Sharing

We do not sell personal information.

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Information may be shared with:

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● Illinois Medicaid transportation brokers

● Healthcare facilities for coordination

● Insurance providers

● Government authorities when required by law